Introducing tourism experts

Deputy Minister of Tourism, Investment and Resources

Organizational Unit: Provincial Cultural Heritage, Handicrafts and Tourism Organization

Job Description:

  • Planning, coordinating, and dividing work among staff, as well as providing guidance and training for them.

  • Clarifying and specifying the standards, regulations, and principles governing tourism activities at the provincial level for supervised staff, in accordance with established rules and regulations.

  • Planning and determining executive mechanisms for collecting statistics, information, and other essential indicators related to domestic and foreign tourists, etc.

  • Assessing the potential and capacities of tourism in the province and the ways to expand and develop them, and presenting opinions, suggestions, and necessary plans to the organizational headquarters and other relevant units.

  • Planning and carrying out the necessary executive actions for continuous monitoring of the activities and management of tourism centers, tourist attractions, and other relevant establishments and facilities, in compliance with applicable regulations.

  • Planning and carrying out the necessary executive actions for continuous monitoring of the activities of accommodation establishments, hotels, guesthouses, travel agencies, and the extent to which they comply with standards, in accordance with relevant guidelines and regulations.

  • Periodically reviewing tourists’ opinions and suggestions and taking corrective actions to address shortcomings and improve service levels.

  • Proposing and implementing necessary strategies to attract the cooperation of non-governmental organizations in preserving and developing tourism infrastructure activities at the provincial level, in coordination with other deputies.

  • Guiding, directing, and supporting applicants for the establishment and development of tourism activities at the provincial level.

  • Facilitating the allocation of necessary facilities and services to tourists at the provincial level.

  • Periodically evaluating tourism activities, plans, and programs at the provincial level.

  • Evaluating staff performance and providing guidance.

  • Submitting specialized reports on the status, conditions, facilities, and tourism needs at the provincial level, as well as tourism facilities, along with quantitative and qualitative statistics on tourists.

Expert responsible for supervising accommodation and hospitality units

Organizational Unit: Deputy for Tourism, Investment and Resource Supply

Job Description:

  • Supervising and taking action to collect statistics and information on accommodation and catering units.

  • Reviewing, analyzing, and presenting indicators according to needs.

  • Collecting necessary statistics and information regarding accommodation units such as hotels, guesthouses, inns, and obtaining information about their grading, facilities, and capacities.

  • Collecting necessary statistics and information regarding catering units, restaurants, roadside inns, and similar establishments.

  • Planning and conducting continuous inspections of the quality of services and facilities provided by accommodation units in terms of health, welfare, and cultural standards, in compliance with grading principles and relevant guidelines for each case.

  • Planning and conducting continuous inspections of the quality and quantity of services provided by catering units and restaurants, ensuring compliance with health and safety standards for tourists and clients.

  • Advising and guiding owners of accommodation and catering establishments.

  • Receiving opinions, suggestions, complaints, and justifications from tourists regarding accommodation and catering units.

  • Reviewing and studying suggestions and complaints, and taking necessary executive actions to correct, improve, and enhance the quantitative and qualitative level of services provided by accommodation and catering units across the province.

  • Conducting necessary correspondence and submitting relevant reports.

  • Providing opinions and suggestions for improving and upgrading the level of services and facilities of accommodation and catering establishments in the province.

  • Providing guidance and training for the proper management of accommodation and catering establishments in accordance with relevant regulations and standards.

  • Supervising and taking action to collect statistics and information on accommodation and catering units.

  • Reviewing, analyzing, and presenting indicators as required.

  • Guiding, training, and directing the experts under supervision in performing their assigned duties.

  • Periodically evaluating the performance of supervised experts based on established standards.

Education expert

Organizational Unit: Deputy Director of Tourism, Investment and Resource Supply

Job Description:

Preparing and compiling executive training programs for approved courses in cultural heritage, tourism, handicrafts and traditional arts of the province
Evaluating the educational needs of the department at the provincial level and presenting the results to the central organization
Establishing contact with educational institutions in the field of implementing educational courses in cultural heritage, tourism, handicrafts and traditional arts of the province at the levels of work and knowledge, skill, scientific and applied and university
Planning public training and coordinating with relevant institutions for their implementation
Providing necessary arrangements for implementing educational courses in cultural heritage, tourism, handicrafts and traditional arts within the framework of approved plans
Preparing and compiling necessary reports on how to implement the courses and the results of asking for opinions from participants in the training courses
Cooperating in carrying out matters related to holding a comprehensive and explanatory exam
Cooperating in reviewing and evaluating the documents and specialized professional training files of learners in order to issue certificates (cultural heritage, tourism and handicrafts)
Preparing and compiling statistics and information related to graduates of training courses
Issuing licenses to implement training courses to educational institutions
Monitoring the activity of educational institutions under Coverage
Planning and developing training courses and training syllabi tailored to the needs of the province
Conducting entrance and end-of-course exams for short courses

Marketing and Advertising Expert

Organizational Unit: Deputy for Tourism, Investment and Resource Supply

Job Description:

Study and review the methods and executive mechanisms for informing, advertising and providing the necessary awareness regarding the existing tourism potential and capacities at the provincial level
Study, review and collect information regarding the potential and capacities of target markets at the provincial level in each of the fields of cultural heritage, handicrafts and traditional arts
Implementation of plans, strategies, methods and executive mechanisms approved by the organization in order to provide healthy advertising and marketing in various tourism sectors, considering the potential available in the fields of handicrafts, cultural heritage and traditional arts of the province
Cooperation and necessary action to apply advertising methods, print guides, brochures, posters, compact discs and other similar items and distribute and publish them within the framework of assigned authorities
Cooperation and necessary action with the media, radio and television and the press to introduce and publicize the facilities, attractions, handicrafts, traditional arts and tourism capacities of the province
Cooperation necessary to organize specialized, sports, scientific and cultural tours within the framework of relevant regulations and provide advertising and provide necessary awareness to domestic and foreign tourists
Holding conferences, gatherings and seminars at the provincial level to carry out scientific advertising and marketing
Actions to hold exhibitions and introduce the province’s capabilities and capacity in the fields of production and development of handicrafts and traditional arts in order to attract domestic and foreign tourists
Providing comments and corrective suggestions to improve marketing and advertising methods according to the cultural and indigenous characteristics of the province

Expert in exemplary tourism areas

Organizational Unit: Vice President for Investment and Resources

Job Description:

Study and review the province’s model tourism areas in terms of creating the required infrastructure facilities in them
Preparation and development of plans for the establishment of the province’s tourism infrastructure facilities, such as hospitality and accommodation units, production and supply of handicraft products, and recreational and sports units in the model tourism areas, considering the facilities and needs of each of the aforementioned areas and within the framework of the country’s economic, social, and cultural development programs
Review of plans for the establishment and development of infrastructure facilities prepared by the relevant authorities for implementation in the province’s model tourism areas and issuing in-principle approval
Review and location, feasibility study, economic, social, and cultural justification, and determining the priority of proposed plans at the provincial level and expressing opinions on them
Conducting a study, preparation, and presentation of appropriate plans in order to attract the participation of the non-governmental sector in providing the necessary credit and capital for the establishment of infrastructure facilities in the model tourism areas in cooperation with the relevant units of the provincial organization
Preparation and development of appropriate plans for providing the required services to tourists at the provincial level in the model tourism areas by the non-governmental sector
Study and review of the notified technical and executive regulations and standards related to the establishment and development of facilities Tourism Infrastructure
Supervising the implementation of tourism infrastructure projects at the provincial level in tourism model areas
Carrying out the necessary supervision to ensure compliance with the approved criteria and standards in the projects under implementation in the province’s tourism model areas until the end of the construction phase
Preparing, organizing and presenting technical reports on the implementation of projects under implementation in the province’s tourism model areas
Implementing the necessary supervision to provide appropriate services to tourists in the tourism model areas at the provincial level
Carrying out other related referral matters

Projects and Facilities Expert

Organizational Unit: Deputy for Tourism, Investment and Resource Supply

Job Description:

Study and review the status of current projects, progress of activities, method of allocating relevant facilities
Study and review the regulations, standards and criteria governing the implementation of development projects and the method of allocating facilities to them
Providing opinions and suggestions regarding the creation and development of investment projects in cooperation with relevant experts
Cooperation and continuous communication with banks in order to obtain facilities for allocation to development projects
Guidance and guidance of applicants to operationalize development projects based on relevant standards and regulations
Review and take necessary action to secure financial resources by the private sector in order to exploit and operationalize projects for the preservation and restoration of cultural heritage, tourism development, and the development of traditional crafts and arts
Review and introduce investment opportunities at the provincial level to the headquarters of the central organization and follow up to take necessary measures
Guidance and guidance of applicants and implementers of development projects and provide necessary justifications regarding the economic potential and capacities of tourism
Carry out correspondence, prepare and arrange forms, and collect necessary statistics and information as appropriate
Take necessary executive measures to facilitate and accelerate private sector investments in the form of Relevant rules and regulations
Taking necessary measures to inform the non-governmental sector at the provincial level and attracting necessary support and participation for investments
Economic evaluation of projects and submitting necessary reports
Carrying out other related referral matters

Expert in supervising tourist offices and guides

Organizational Unit: Deputy for Tourism, Investment and Resource Supply

Job Description:

Monitoring and taking action to collect necessary statistics and information
Classifying, analyzing and interpreting information and statistics according to needs
Collecting necessary statistics and information regarding service offices and travel agencies at the provincial level
Setting indicators and characteristics of offices and guides in terms of quantity and quality based on the established criteria
Continuous visits to service offices and travel agencies and how they provide the necessary services
Continuous visits to the work and performance of tour guides and how they provide their services
Collecting comments, suggestions, complaints and justifications from tourists in relation to travel offices and agencies, guides and other tour service providers
Reviewing and studying comments, suggestions, complaints and taking necessary executive measures to correct, improve and upgrade the level of services of tourism offices and guides at the provincial level
Carrying out necessary correspondence
Preparing and arranging necessary survey forms, charts and tables
Providing specialized reports on the performance of service offices, travel offices and tour guides at the provincial level
Providing necessary comments and suggestions to eliminate problems and shortcomings Executive operations and upgrading the level of tourism services
Carrying out necessary support, guidance and supervision measures for service offices, travel agencies and tourist guides within the framework of established standards, criteria and regulations

Employment and Resourcing Expert

Organizational Unit: Deputy of Tourism Investment and Resource Supply

Job Description:

Study and review the province’s model tourism areas in terms of creating the required infrastructure facilities in them
Preparation and development of plans for the establishment of the province’s tourism infrastructure facilities, such as hospitality and accommodation units, production and supply of handicraft products, and recreational and sports units in the model tourism areas, considering the facilities and needs of each of the aforementioned areas and within the framework of the country’s economic, social, and cultural development programs
Review of plans for the establishment and development of infrastructure facilities prepared by the relevant authorities for implementation in the province’s model tourism areas and issuing in-principle approval
Review and location, feasibility study, economic, social, and cultural justification, and determining the priority of proposed plans at the provincial level and expressing opinions on them
Conducting a study, preparation, and presentation of appropriate plans in order to attract the participation of the non-governmental sector in providing the necessary credit and capital for the establishment of infrastructure facilities in the model tourism areas in cooperation with the relevant units of the provincial organization
Preparation and development of appropriate plans for providing the required services to tourists at the provincial level in the model tourism areas by the non-governmental sector
Study and review of the notified technical and executive regulations and standards related to the establishment and development of facilities Tourism Infrastructure
Supervising the implementation of tourism infrastructure projects at the provincial level in tourism model areas
Carrying out the necessary supervision to ensure compliance with the approved criteria and standards in the projects under implementation in the province’s tourism model areas until the end of the construction phase
Preparing, organizing and presenting technical reports on the implementation of projects under implementation in the province’s tourism model areas
Implementing the necessary supervision to provide appropriate services to tourists in the tourism model areas at the provincial level
Carrying out other related referral matters

Tourism expert

Organizational Unit: Deputy Director of Tourism, Investment and Resource Supply

Job Description:

Collecting statistics and information on domestic and foreign tourists at the provincial level periodically
Reviewing and analyzing tourist information at the provincial level
Reviewing and analyzing tourism information from places, natural and historical attractions, handicrafts and traditional arts of the province
Reviewing tourists’ opinions and suggestions from accommodation places, service offices, means of transportation, provision of services and services provided
Reviewing tourists’ opinions and suggestions regarding specialized tours and how to provide services
Evaluating and analyzing surveys in order to identify shortcomings and problems and take action towards necessary changes and amendments and providing better qualitative and quantitative services to tourists
Taking necessary measures for local visits and tours and anticipating necessary supplies
Taking necessary measures to facilitate travel, providing vehicles, facilitating airport services and other passenger terminals at the provincial level, providing hotels, security of tours, etc.
Providing necessary specialized reports on the province’s tourism activities by geographical areas, attractions, facilities, number of tourists, income and other relevant indicators
Organizing general and specialized tours (scientific tours, Cultural, sports, etc.)
Providing appropriate opinions, suggestions and solutions according to the geographical, cultural and economic conditions of the province in relation to changes, reforms and upgrading the level of tourism services